Click each subheading to view related questions and answers.
What is the source of program funding?
What is the purpose and current status of the Treasury ERA program?
Keep people housed during the pandemic by preventing evictions for failure to pay rent
Serve maximum number of households as quickly as possible while prioritizing those in greatest need
Ensure equitable geographic distribution of assistance
Compensate landlords for unpaid rent during eviction moratoria
What is the difference between LERAP and this new program being administered by the State?
What if I am already facing eviction?
If you are facing eviction due to the financial impacts of COVID-19 but not yet evicted, apply today to avoid eviction. Louisiana’s Emergency Rental Assistance Program can cover expenses related to past-due rent incurred as early as April 1, 2020, late fees up to $100/month, past-due utility expenses incurred as early as April 1, 2020, and up to 3 months forward rent. Learn more at www.LAStateRent.com or call 877.459.6555 between 8 a.m. and 5 p.m. Monday through Friday.
What if I have already been evicted?
There are free resources to help you find available and affordable rental homes near you. To find available rental properties and, specifically, temporary housing due to disaster recovery, housing available to seniors and those with disabilities, housing that does not require a criminal background check or credit check, and rental housing that is income-based or on a sliding scale rent, visit www.LAHousingSearch.com. Once a new place is found and a lease is in place, the Louisiana Emergency Rental Assistance Program may be able to provide assistance for up to 3 months forward rent. Learn more at www.LAStateRent.com or call 877.459.6555 between 8 a.m. and 5 p.m. Monday through Friday.
The U.S. Department of Housing and Urban Development (HUD) offers a variety of resources to Louisianans who are homeless or those at risk of losing their housing. HUD directs users to available resources from multiple providers in Louisiana, including shelter, food banks and homeless service groups. To learn more, visit www.hud.gov/states/louisiana/homeless.
Housing and supportive services for people under threat of eviction and who are experiencing homelessness are also available statewide through Coordinated Entry Access Points. To find the Coordinated Entry Access Point nearest to you, visit www.laboscoc.org/housing-and-services.
Where can I find legal assistance?
Some attorneys may offer free services or charge a reduced fee for services. As a renter, you have local, state and federal rights during the pandemic that may offer protections against eviction.
To find legal resources related to eviction, visit www.louisianalawhelp.org/issues/housing/evictions.
More information about tenant rights and protections is available at www.consumerfinance.gov/coronavirus/mortgage-and-housing-assistance/renter-protections/your-tenant-debt-collection-rights.
> HOW TO APPLY
Who can apply to the Treasury ERA program?
Does Treasury ERA funding go to tenants or landlords?
What are the program eligibility criteria for tenants?
Experienced a financial hardship, as a result of COVID-19;
Demonstrate that they are at risk of housing instability or homelessness; and
Household income is 80% or lower of Area Median Income (AMI). Refer to AMI data from Department of Housing & Urban Development.
What are the program eligibility criteria for landlords?
Forgive late fees, penalties, interest; not charge for court costs.
Provide legal commitment to not evict tenant
For past due rent prior to April 2020 (this program will pay arrears dating back to April 1, 2020) and
For at least 60 days after assistance ends unless eviction is for cause
Agree to terms of assistance and submit required documentation, including a W-9.
If I have not previously received funding under LERAP, how do I apply under this new ERA program?
East Baton Rouge Parish
St. Tammany Parish
What if I am having trouble uploading documents or saving changes to my application within the Applicant Portal?
Please make sure that you are using an updated Internet browser when trying to upload documents in the Applicant Portal. In many browsers, like Google Chrome, the top right corner will indicate when an update is overdue or ready.
If your computer is still having issues saving new documents or information, log into the Applicant Portal on your phone and submit those documents or information using your phone's Internet browser. Additionally, there are apps available to download on your mobile smartphone device to facilitate the document scanning and upload process. These apps can use the phone’s photo function to create a scan of your document(s) and make those scanned files available for sharing. We encourage applicants to research and utilize if available and accessible on your mobile device.
Should you continue to experience challenges in uploading your required application documents after troubleshooting with the options detailed above, call the Contact Center at (877) 459-6555 to help address those issues. You may email scanned documents to info@LAStateRent.com, include your application ID number in the subject line to be contacted within 24 hours, and your full name and address in the email. There is also a video you can watch here.
Are renters and/or landlords of mobile homes eligible to receive assistance under this program?
> FUNDING REQUIREMENTS
What are the income requirements for new applicants?
What is the evaluation criteria under the new Treasury program?
To the extent that it is administratively feasible, applicants must have:
(i) qualified for unemployment benefits or
(ii) experienced a reduction in income, incurred significant costs, or experienced other financial hardship due directly or indirectly to COVID-19 that threaten the household’s ability to pay the costs of the rental property when due.
How is household income defined and verified for this program?
- Personal wage information available from the Louisiana Workforce Commission to verify your income.
- IRS Form 1040 filed for the 2020 calendar year
- W-2 wage statements for 2020
- Two most recent pay stubs
- Signed payment schedule from an employer
- Interest statements
- Unemployment compensation statements
- Provide self-attestation and/or self-certification of financial hardship, risk of homelessness or housing instability, and income, as necessary.
Can Treasury ERA program funding be combined with other funding?
An eligible household that occupies a federally subsidized residential or mixed-use property may receive ERA assistance, provided that ERA funds are not applied to costs that have been or will be reimbursed under any other federal assistance.
If an eligible household receives a monthly federal subsidy (e.g., a Housing Choice Voucher, Public Housing, or Project- Based Rental Assistance) and the tenant rent is adjusted according to changes in income, the renter household may not receive ERA assistance.
If a household receives rental assistance other than the ERA, the ERA assistance may only be used to pay for costs, such as the tenant-paid portion of rent and utility costs, that are not paid for by the other rental assistance. Pursuant to section 501(k)(3)(B) of Subdivision N of the Act and 2 CFR 200.403, when providing ERA assistance, the grantee must review the household’s income and sources of assistance to confirm that the ERA assistance does not duplicate any other assistance, including federal, state, and local assistance provided for the same costs.
How will applications be prioritized?
Tier 1: <= 50% AMI
Tier 2: >50% and <=80% AMI
How will applications be processed and maintained under the Treasury ERA program?
Will “unsafe or unhealthy living conditions” be utilized as an indicator of housing instability for the State’s ERA program?
When do applications become inactive and withdrawn?
Is there a deadline to submit my application?
> AVAILABLE ASSISTANCE
What legal requirements are necessary in order to participate?
ERA assistance cannot be used to pay mortgages.
Eligible state program applicants could receive up to 100% of all past due rent dating back to April 1, 2020 (capped at 12 months), and up to an additional 3 months of future rent to help ensure housing stability.
These amounts will be subject to a cap based on the U.S. Housing and Urban Development’s (HUD) fair market rents.
Are partial rent payments available?
Will the program cover utilities? Can I get assistance with respect to utility or energy costs without also covering rent?
The state-administered program is expanding to cover utility expenses for eligible renter applicants. An eligible renter must request rental assistance (either arrears, forward or both) in order to receive utility assistance. There is no option for a utility-only application.
The renter should input related information into the designated fields within Applicant Portal at the time of application to be considered for this utility assistance. Utility payments will be made directly to the utility provider on behalf of the renter applicant.
If an applicant has already submitted an application, there is still an opportunity for the program to cover utilities. Create a Utilities Assistance Help Ticket with all of the requested utility billing information.
Locally administered programs may offer utility assistance and applicants residing outside of the State’s programming for 57 parishes should consult with their local jurisdictions
What expenses are covered under the state-administered program?
- Financial assistance under this program may be awarded for expenses related to past-due rent incurred as early as April 1, 2020, late fees up to $100/mo., past-due utility expenses incurred as early as April 1, 2020 and forward rent.
What if my name is not on the utility bill?
Within the system, you have the option to select whether the account holder is someone who is not a member of the household.
Can an applicant who has successfully received rental funding through the program return to request assistance with utilities?
What portion of my utility bill can the program cover?
- Please submit a new ticket for each utility service you are requesting. For example, if you are requesting electricity and gas, two separate utilities tickets are required.
If I apply for both rental and utility assistance, will those requests be processed at the same time, or would one or the other be paid first?
Once an applicant is approved to receive rental assistance, payment to landlords and to utility providers are processed and paid separately.
What can I do if I am facing eviction and my application has not yet been processed?
If you need immediate assistance related to your application, you can all the program hotline at 877-459-6555 or you can email the program at info@LAStateRent.com. Be sure to include your application ID number in the subject line to be contacted within 24 hours, and include your full name and address in the email.
There are also free resources available to help prevent homelessness, including:
Call 211 to locate shelter and homelessness prevention resources nearby.
Visit the U.S. Department of Housing and Urban Development’s list of community partners www.hud.gov/states/louisiana/homeless.